Commercial Disclosure
| Business Name | Autor LLC |
|---|---|
| Contact | support@melxis.com Address, phone number, and operations manager name will be disclosed by email without delay upon request to support@melxis.com. |
| Operating Manager | Disclosed without delay upon request. |
| Pricing | As displayed on the pricing page or sign-up screen at the time of application (tax included) |
| Additional Fees | None. Internet access fees, data charges, and other costs necessary to use the Service are borne by the customer. |
| Payment Method | Credit card (via Stripe) |
| Payment Timing | Initial payment is charged when you sign up for a paid plan; subsequent payments renew automatically for each billing period |
| Service Delivery | Available as soon as practicable after account creation or payment confirmation |
| Contract Period | As specified by each plan's billing period; monthly plans renew automatically each month |
| Returns and Refund Policy | Because the Service is a digital service, payments are generally not refundable for customer convenience after payment is completed. After review, refunds may be provided in cases of duplicate charges, erroneous charges, failure to provide the Service due to reasons attributable to us, or other cases where we determine a refund is appropriate. |
| Cancellation | Cancel anytime through the billing management screen. Prorated refunds are not provided. Access continues until the end of the current billing period. |